Frequently asked questions

It is not advised that wax is cleared with the use of a cotton bud, as this can push the wax further towards the ear drum and can cause even more problems, making it more difficult to be removed. You should never poke anything down your ear with a view of relieving the problem yourself.

The lining of the ear is very delicate and can be easily damaged.

There are home removal kits available, however these need to be used carefully, Hopi ear candles just don’t work, unfortunately it is a sham. We would always advise to seek professional guidance.

Professional wax removal typically has minimal side effects. However you may experience some discomfort or mild ear ache for up to 48 hours after your appointment. This is perfectly normal.

Your hearing may feel different temporarily, this may be heightened / acute hearing or your hearing may in some cases still feel muffled; this is normal. However, if it persists, you should call us or speak to your doctor.

You may feel unsteady on your feet or experience mild vertigo (spinning sensation), this should settle quickly. If not please contact us or speak to your doctor if it is severe and persists.

Sensation of heat, pain or discharge after a few days may be a sign of infection, if this occurs please contact us or speak to your doctor.

Remember, ear wax protects your ear. Attempts to clean the ear with direct streams of water or cotton buds can be dangerous and are likely to push the wax deeper into the ear canal if not carried out professionally.

Ear wax removal costs £55 for one ear or £90 for two ears. A non-refundable deposit of £35 is required at the time of booking to secure the appointment. Your appointment is not confirmed unless the deposit has been paid in full.

You can book an appointment online by finding your nearest clinic, and viewing available appointments. Alternatively, you can call us on 0800 4220157.

Following the initial consultation, we will discuss the method options with you. Each method take around 5 to 20 minutes per ear to perform depending on the level of wax and the position.